Frequently Asked Questions

How long does an item take to ship?

Most of our inventory is ready within 1-5 business days, but if an item requires discussion we may take longer to ensure we are able to bring your vision to life!

Can I bring in my own item to engrave?

Yes! We are very open to engraving items you brig to us, but we request you call ahead to make sure there are no problems with the item's material and we can discuss pricing!

What materials can you engrave?

We can engrave Wood, Glass, Crystal, Leather, and also some Stone, Faux-leather, and metal.

What is your return policy?

At KY Custom Engraving, all sales are final. Because our items are custom-made and/or personalized specifically for each order, we are unable to accept returns or offer refunds. For further information, please see our Return Policy